There are no difficult customers, only careless service.

From the date of acceptance of the system, free warranty for three years (after the warranty period, customers can renew the service agreement with the company and enjoy the same fast service with the warranty period), lifelong maintenance. The following conditions are not covered by warranty:

1.Damage caused by abnormal operation and man-made or natural disasters；

2.Disassemble and repair the equipment or some parts of the equipment (such as: lines, parts), causing damage；

3.Failure caused by installation or maintenance by professional and technical personnel not designated by Stron；

4.The system mixed with other companies' products is not covered by the warranty；

5.Out of warranty。

In the process of installation and maintenance, users can consult the company through the service hotline if they have questions or technical faults./p>

The company will arrange professional technical consulting engineers to assist users to solve technical problems, and guide users to develop solutions to the problem.

Telephone technical support is available 12 hours a day, 7 days a week.

In the process of use, if the equipment fails, the user can make a service request to Sichuang Technology Co., Ltd. through the service hotline.

Sichuang call center arranges maintenance engineers according to the actual situation to respond to the user's service request in the fastest time.

Telephone fault reporting service is available 24 hours a day, 7 days a week.